Expected Waiting Time for Customers in Queue Formula

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The Expected Waiting Time for Customers in Queue is the expected time a customer has to wait for their queue in the queuing system. Check FAQs
Wq=λaµ(µ-λa)
Wq - Expected Waiting Time for Customers in Queue?λa - Mean Arrival Rate?µ - Mean Service Rate?

Expected Waiting Time for Customers in Queue Example

With values
With units
Only example

Here is how the Expected Waiting Time for Customers in Queue equation looks like with Values.

Here is how the Expected Waiting Time for Customers in Queue equation looks like with Units.

Here is how the Expected Waiting Time for Customers in Queue equation looks like.

0.0045Edit=1800Edit2000Edit(2000Edit-1800Edit)
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Expected Waiting Time for Customers in Queue Solution

Follow our step by step solution on how to calculate Expected Waiting Time for Customers in Queue?

FIRST Step Consider the formula
Wq=λaµ(µ-λa)
Next Step Substitute values of Variables
Wq=18002000(2000-1800)
Next Step Prepare to Evaluate
Wq=18002000(2000-1800)
LAST Step Evaluate
Wq=0.0045

Expected Waiting Time for Customers in Queue Formula Elements

Variables
Expected Waiting Time for Customers in Queue
The Expected Waiting Time for Customers in Queue is the expected time a customer has to wait for their queue in the queuing system.
Symbol: Wq
Measurement: NAUnit: Unitless
Note: Value should be greater than 0.
Mean Arrival Rate
The mean arrival rate is the mean number of arrivals per time period.
Symbol: λa
Measurement: NAUnit: Unitless
Note: Value should be greater than 0.
Mean Service Rate
The Mean Service Rate is the mean number of customers served per time period.
Symbol: µ
Measurement: NAUnit: Unitless
Note: Value can be positive or negative.

Other formulas in Time Estimation category

​Go Early Finish Time
EFT=EST+S
​Go Expected Waiting Time for Customers in System
Ws=1µ-λa
​Go Free Float
FF0=EFT-EST-tactivity
​Go Independent Float
IF0=EFT-LST-tactivity

How to Evaluate Expected Waiting Time for Customers in Queue?

Expected Waiting Time for Customers in Queue evaluator uses Expected Waiting Time for Customers in Queue = Mean Arrival Rate/(Mean Service Rate*(Mean Service Rate-Mean Arrival Rate)) to evaluate the Expected Waiting Time for Customers in Queue, The expected waiting time for customers in queue is the expected time a customer has to wait for their queue in the queuing system. Expected Waiting Time for Customers in Queue is denoted by Wq symbol.

How to evaluate Expected Waiting Time for Customers in Queue using this online evaluator? To use this online evaluator for Expected Waiting Time for Customers in Queue, enter Mean Arrival Rate a) & Mean Service Rate (µ) and hit the calculate button.

FAQs on Expected Waiting Time for Customers in Queue

What is the formula to find Expected Waiting Time for Customers in Queue?
The formula of Expected Waiting Time for Customers in Queue is expressed as Expected Waiting Time for Customers in Queue = Mean Arrival Rate/(Mean Service Rate*(Mean Service Rate-Mean Arrival Rate)). Here is an example- 0.0045 = 1800/(2000*(2000-1800)).
How to calculate Expected Waiting Time for Customers in Queue?
With Mean Arrival Rate a) & Mean Service Rate (µ) we can find Expected Waiting Time for Customers in Queue using the formula - Expected Waiting Time for Customers in Queue = Mean Arrival Rate/(Mean Service Rate*(Mean Service Rate-Mean Arrival Rate)).
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